Please note this is a paid class offered by our Education partners General Assembly. You must sign up through the link below to attend.
General Assembly is a pioneer in education and career transformation, specializing in today’s most in-demand skills. The leading source for training, staffing, and career transitions, we foster a flourishing community of professionals pursuing careers they love.
Use this code to receive a special Member Discount: gasiliconbeachfriends
About This Workshop
Tickets will be priced at the early bird price of $180 until 12pm Tuesday 16th of August. After this point, the regular price of $200 will apply.
Service Design is a well established, yet often misunderstood discipline that focuses on the development of solutions with consideration to all channels and touch points from both a user and organisational perspective. It’s a growing industry, with everyone from banks, to social enterprises using this to create value for their organisations, and the people they interact with.
This is a hands-on, crash course where you’ll learn a high level approach and key tools and practices of service design. You’ll design with consideration for both the user and the organisation involved in the service.